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Washing machine leaking

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By the Repair.com team

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Washing machine leaking

Washing machine leaking water all over your floor? Hold off on buying a new one! A fully functioning washer could be a simple repair away. Check this chart for possible causes and tips on how you can deal with the leak.

 

Tracking the leak


First, try to locate the source of the leak:

  1. Empty the washing machine.
  2. Move the washing machine away from the wall.
  3. Dry the wet areas around the machine.
  4. Start the fill cycle and pay attention to where water appears.


This chart can help you to determine the possible causes for your washing machine leaking problem.

Did you know? You are most likely to find a washing machine leak in these 6 areas: the inlet connections, the hose connections, the pump, the outer tub seal, the center post gasket and the air dome seal.

Safety notice: Before attempting to repair an appliance, always shut off its power supply. This can be done by unplugging the unit from the wall outlet, removing the appropriate fuse from the fuse box, or flipping the appropriate breaker in the circuit breaker panel.

Problems

Possible causes

What to do

Water puddles near washing machine over floor drain

Floor drain clogged

Try to unclog the drain and get the water moving again.

If you can't, call in a repair expert.

Washing machine leaking from door or lid

  • Washing machine not level

  • Washing machine pedestal not secure

  • Door not closed completely or gasket is dirty (front-load washers)

  • Damaged door gasket (front-load washers)

  • Clothes caught in door

  • Too much detergent or incorrect detergent

  • Water deflecting off tub ring or load (top-load washers)

The first thing you should always do is check the door itself.

  • Make sure that it is not open.

  • Check for buildup or caught clothing that prevents it from sealing tightly enough to keep the water inside. 

If the door is not the issue, you may have:

For more possible causes and solutions, read through our troubleshooting guide for a washing machine leaking from the door or lid.

Washing machine leaking from dispenser

  1. Dirty dispenser and connected hose

  2. High water supply pressure

1. Detergents that do not properly dissolve can build up in the dispenser and the connected hose. The buildup blocks the flow of water and causes water to overflow and leak out.

Taking the time to clean the detergent dispenser on a regular basis will help to prevent future water leakage:

  • Unplug the washing machine.

  • Clean the dispenser using warm water and a soft cloth or brush to remove any buildup.

  • Plug in the washing machine.

  • Run a rinse and spin cycle in the washing machine without a load of clothes.


2. The high water pressure in some homes can cause water to overflow as it is released into the detergent drawer.

Arrange for an expert to readjust your home’s water pressure regulator downward. Lowering it saves money in the long run, too.

Washing machine leaking from the rear

  • Loose drain hose

  • Worn drain hose

  • Worn inlet valves

  • Damaged water supply hoses

  • Worn supply hose washers

  • Loose water supply hose connection

A washing machine leaking from the rear is typically a sign that a connection needs tightening or a part needs replacing.

  • Start filling washing machine

  • Watch the back of the appliance to see if you can pinpoint the source of the leak. A hole may have formed in a hose.

  • If water is forming around hose connectors, the problem may be as simple as a worn hose washer. 

If the problem is either of the 2 water supply hoses, replacing it and/or its washers is a relatively easy DIY project. See our step-by-step guide.

For more details on what may be causing your leak, see our chart examining a washing machine leaking water from behind.

Washing machine leaking from beneath

  • Leaky pump

  • Hole in tub

  • Rusted tub

  • Rusted tub seals

  • Faulty center post gasket (top-load washers)

  • Faulty air dome seal

Water that leaks from beneath a washing machine likely comes from damaged interior parts failing to contain the water.

It is difficult to diagnose and repair without the expertise of a qualified professional.

Read more about a washing machine leaking from the bottom, or arrange washing machine service.

Still seeking a solution? Schedule washing machine repair service with a qualified professional.

Washing machine leaking: Laundromat

What to do until your washing machine is repaired


If your leak is more than a drip, don't continue to use the appliance while you wait for service.

A trip to the Laundromat may be a hassle, but it will spare you from possible flooding.

And before the repairman arrives, be sure to empty your machine of water and clothes and to clear as much room as possible for him to work. Gather any information you think might be useful, such as your owner's manual and your unit's model number.

Having your washing machine ready to diagnose and fix can mean a quicker trip for your service professional and, potentially, a smaller repair bill for you.



Repair or replace?


Unless the tub needs replacing, repair of your leaky washing machine will probably make economic sense. But what if the repair is pricey but still cheaper than a new washer? Consider these factors when deciding whether to repair or replace:

  • Age. Washing machines last about 12 years on average. If yours is getting up there, it may be time to consider a replacement, especially if you've had your eye on a new model. Of course, if you love your old washing machine or have a high-end model, you'll have more incentive to consider repair.

  • Efficiency. Newer models use less water and energy. The saving can add up, especially in drought-prone areas where water is especially expensive. If you do shop, look for models with the Environmental Protection Agency’s Energy Star label. They use about 30% less energy and half the amount of water of regular washers.

  • Size. Don't overlook what can be an important consideration. Newer washers tend to be bigger than earlier models. If you have an older home with a small laundry room, it might be tricky to find a replacement that will fit the space. Shop before you give up on your old appliance.

  • Features. New washing machines range from about $400 to more than $2,000. If you're content with a simple model, buying new can be an economical choice. If you want your new machine to have all the bells and whistles, you'll need to factor in that cost. 


Service pro’s plea: If in doubt, stay out. Don’t risk causing more damage to your product (or yourself!) by attempting to fix it on your own. It’s also easier and quicker for a service technician to diagnose and fix a problem when the product is assembled. In the end, you’ll save time and money.

✓ Reviewed and approved by a Repair.com expert.

 
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The Repair.com team

The Repair.com team is made up of experienced writers, editors and repair experts dedicated to providing you with the most reliable and comprehensive information about keeping your home running right.