Privacy Policy

Repair.com is committed to protecting Your privacy and developing technology that gives You the most powerful and safe online experience. This Privacy Policy applies to the www.repair.com website and governs data collection and usage. By using the Repair.com website, You consent to the data practices described in this Privacy Policy. If you have questions or complaints regarding our Privacy Policy or practices, please contact us at privacy@Repair.com.

1. DEFINITIONS. In this Privacy Policy, the words “Repair.com” and “We” and “Us” and “Our” include both Repair.com and National Electronics Warranty, LLC and their respective parents, subsidiaries, affiliates, agents, employees, successors and assigns. In this Agreement, the words “You” and “Your” include both individuals who, in any manner, access or use Repair.com and any persons or entities represented by those individuals in a legal capacity.

2. COLLECTION OF YOUR PERSONAL INFORMATION. Repair.com collects personally identifiable information from You, such as Your e-mail address, name, home or work address and/or telephone number. Repair.com also collects anonymous demographic information, which is not unique to You, such as Your age, gender, preferences, interests and favorites. There is also information about Your computer hardware and software that is automatically collected by Repair.com. This information can include: Your IP address, browser type, domain names, access times and referring website addresses. This information is used by Repair.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Repair.com website. Repair.com encourages You to review the privacy policies or statements of websites You choose to link to from Repair.com so that You can understand how those websites collect, use and share Your information. Repair.com is not responsible for the privacy policies or statements or other content on websites outside of the Repair.com and Repair.com family of websites.

3. USE OF YOUR PERSONAL INFORMATION. Repair.com collects and uses Your personal information to operate the Repair.com website and deliver the services You have requested. Repair.com also uses Your personally identifiable information to inform You of other products or services available from Repair.com. Repair.com may also contact You via surveys to conduct research about Your opinion of current services or of potential new services that may be offered. If You wish to opt-out from these types of email communications, please see the “Choice/Opt-out” section.

4. NEWSLETTER. If You wish to subscribe to Our newsletter, We will use Your email address to send the newsletter to You. Out of respect for Your privacy, we provide You a way to unsubscribe. Please see the “Choice and Opt-out” section.

5. CHOICE/OPT-OUT. If You no longer wish to receive Our newsletter and promotional communications, You may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing Us at unsubscribe@Repair.com .

6. SHARING OF YOUR PERSONAL INFORMATION. Repair.com does not sell, rent or lease its customer lists to third parties, other than disclosed within this Privacy Policy. Repair.com may, from time to time, contact You on behalf of external business partners about a particular offering that may be of interest to You. In those cases, Your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Repair.com may share data with trusted partners to help Us perform statistical analysis, send You email or postal mail, provide customer support, process payments or arrange for deliveries. All such third parties are prohibited from using Your personal information except to provide these services to Repair.com, and they are required to maintain the confidentiality of Your information. Repair.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without Your explicit consent. Repair.com websites will disclose Your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Repair.com or the site; (b) protect and defend the rights or property of Repair.com; and, (c) act under exigent circumstances to protect the personal safety of users of Repair.com, or the public.

7. USE OF COOKIES/OTHER TRACKING TECHNOLOGIES. The Repair.com website uses "cookies" to help You personalize Your online experience. A cookie is a text file that is placed on Your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to Your computer. Cookies are uniquely assigned to You, and can only be read by a web server in the domain that issued the cookie to You. We do not link the information we store in cookies to any personally identifiable information You submit while on our site. One of the primary purposes of cookies is to provide a convenience feature to save You time. The purpose of a cookie is to tell the Web server that You have returned to a specific page. For example, if You personalize Repair.com pages, or register with Repair.com site or services, a cookie helps Repair.com to recall Your specific information on subsequent visits. This simplifies the process of recording Your personal information, such as billing addresses, shipping addresses, and so on. When You return to the same Repair.com website, the information You previously provided can be retrieved, so You can easily use the Repair.com features that You customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but You can usually modify Your browser setting to decline cookies if You prefer. If You choose to decline cookies, You may not be able to fully experience the interactive features of the Repair.com services or websites You visit. The use of cookies by third party services or tracking utility company is not covered by our privacy policy. We do not have access or control over these cookies. Our third party services or a tracking utility company may use session ID cookies to make it easier for You to navigate our site. Repair.com keeps track of the websites and pages our customers visit within Repair.com, in order to determine what Repair.com services are the most popular. This data is used to deliver customized content and advertising within Repair.com to customers whose behavior indicates that they are interested in a particular subject area.

8. SECURITY OF YOUR PERSONAL INFORMATION. Repair.com secures Your personal information from unauthorized access, use or disclosure. Repair.com secures the personally identifiable information You provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol, which is identified by the prefix https:// in Your browser address bar.

9. AMENDMENT OF THIS PRIVACY POLICY. We may amend the Repair.com Privacy Policy at any time by posting a revised version of the Privacy Policy on Repair.com. Your access or use of Repair.com after the posting of a revised version of the Repair.com Privacy Policy shall constitute Your acceptance of the Privacy Policy. A complete copy of the current Repair.com Privacy Policy is available on Repair.com.

10. CONTACT INFORMATION. Repair.com welcomes Your comments regarding this Privacy Policy. If You believe that Repair.com has not adhered to this Privacy Policy, please contact Repair.com at privacy@Repair.com . We will use commercially reasonable efforts to promptly evaluate and remedy the problem.